In order to provide you with the best possible service, we often need your contact details and any other relevant information. As a company, we attach great importance to the correct processing of this data and act in accordance with European Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data ("GDPR" or "AVG"). We would like to provide you with more information about this in this privacy statement.
Who is responsible for the processing and protection of your data?
1) Data controllers:
The companies of the Van Marcke group, i.e:
The personal data requested by one of the companies of the group may be handed over to another company of the group, provided that this is done within the set purpose.
2) Responsible persons for protection.
Within the above mentioned companies, every employee is aware of the importance of the protection and careful handling of your personal data, under the supervision of an interdisciplinary group of responsible persons. For questions and/or comments, you can always contact us at the following e-mail address: email@example.com
Why do we request personal data?
When we request personal data, this is always for a specific reason, a specific objective. We only use the data for this reason and not for other reasons about which you have not been informed and/or for which you have not given your consent. The reasons for which we request the information depends in the first instance on whether or not we have a contractual relationship with you:
1) There is a contractual and/or commercial relationship with you or we are in discussion to enter into a relationship (customers, prospects, suppliers, partners). We ask for your data for the following reasons:
2) There is no contractual relationship with you, but you show interest in our products / services:
What personal data do we ask for / process?
Van Marcke shall not process sensitive data as referred to in Article 9 of the General Data Protection Act. If this should happen exceptionally, for specific reasons, you will be explicitly informed and your consent will always be requested.
On what legal basis do we collect and use your data?
1) Necessary for the execution of our agreement:
We collect and use a great deal of data to correctly execute the agreement with you (managing your order, delivery, invoicing, complaint handling, etc...). These are therefore data that we need in order to be able to implement the agreement. And the provision of which is a condition of the conclusion of the contract.
2) With your explicit consent, which can be revoked at any time:
3) Our legitimate interest as a company:
Within the framework of an existing commercial relationship, we use your data to allow us to maximize our sales. This includes sending targeted promotions, inviting events, and conducting satisfaction surveys. We always bear in mind that our interests must be balanced with your interests and always provide for the possibility of an opt-out.
What are your rights with regard to your data?
You are always entitled to:
o Request access to, correction or deletion of your data
o Requesting a restriction on processing
o Objection to the processing
o Request the transfer of your data.
If we process your data on the basis of your consent, you have the right to withdraw the consent at any time.
If you believe that we are not treating your data correctly, you can of course always contact us, and / or complain to a supervisory authority.
The above rights can be exercised by:
Mailing to: firstname.lastname@example.org
We assure you that we will respond to your request within 5 working days after contacting us.
How long do we keep track of your data?
We keep your data up to date for as long as is necessary for the purpose. The most important criteria on the basis of which the duration is determined, is therefore how long the personal data are needed to deliver the products/services and how long these are needed for our business operations.
Data protection and data security.
Van Marcke handles the personal data it processes and/or for which it is responsible with the utmost care. Consequently, it takes all the technical and organisational measures necessary to ensure protection. When the intention is to implement new IT architecture and/or business processes, a thorough impact analysis of the announced measures will be carried out. If this should prove that the risk to the data is too great, Van Marcke will not proceed with implementation or take the necessary security measures.
If Van Marcke subcontracts the processing to service providers, it undertakes to conclude adequate and comprehensive processing agreements so that it can guarantee protection.